Frequently Asked Questions
Expert support for your underwater adventures.
How do I determine the correct size for my wetsuit or BCD?
We provide detailed size charts on every product page. We recommend taking accurate measurements of your height, chest, and waist while wearing a thin base layer to ensure a snug yet comfortable fit for optimal thermal protection.
What is the standard shipping time for diving equipment?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US takes 3-7 business days, while expedited options are available at checkout for urgent gear needs.
How often should I have my Aqualung regulator serviced?
To ensure safety and peak performance, we recommend having your regulator serviced by an authorized technician every two years or every 100 dives, whichever comes first.
What is your return policy for scuba gear?
We offer a 30-day return policy for unused items in their original packaging. Please note that for safety reasons, life-support equipment that has been submerged in water cannot be returned unless it is found to have a manufacturing defect.
Do your products come with a manufacturer's warranty?
Yes, all authentic Aqualung products are covered by a limited warranty against defects in materials and workmanship. The duration varies by product category, typically ranging from one to two years.
Are your masks and fins suitable for both salt and freshwater?
Absolutely. Our professional-grade equipment is designed to withstand both environments. We always recommend rinsing your gear with fresh water after every dive to prevent salt crystallization and prolong the life of the silicone and rubber components.